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Say hello to Laila

AI that builds lasting relationships with your customers

Laila goes beyond transactions—building customer relationships that last, powered by intelligent, personalised AI.

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Hey, I’m looking to book a cut and

blow dry with Danny this Saturday.

I’m looking to book a cut and

blow dry with Danny this Sat.
Do you have any availability?

Do you have any availability?

Hey Lee, great to chat again!

Danny has a couple of slots available

on Saturday morning;

10:00 am
11:00 am

Would you like to book your usual

time of 10:00 am? 💇‍♀️

Hey Lee, great to chat again!

Danny has a couple of slots

available on Saturday morning;

10:00 am
11:00 am

Would you like to book

your usual time of 10:00 am? 💇‍♀️

Yes please! That would be fab! 💅

No problem at all. That's booked for 10 am

on Saturday the 28th of Sept. We’ll pop you

an email with the details.

No problem at all. That's booked

for 10 am on Saturday the 28th of

Sept.

Workflows

Relationships, not transactions

Laila transforms customer interactions into lasting relationships by understanding their preferences, history, and needs—delivering personalized service every time.

Deep Personalization

Stronger Customer Loyalty

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Phorest

The best salons and spas need the best software

The best salons and spas need

the best software

Shopify

No.1 Ecommerce Platform for All Businesses.

No.1 Ecommerce Platform for

All Businesses.

Stripe

The world leading payments platform.

Online Sales CRM trusted by

over 100+ million users worldwide!

Laila

Workflows

Seamless integration, smarter service.

Easily share your designs with others and get feedback in real time. No more emailing files back and forth or waiting for someone to download a new app.

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Packed with features

Connecting with your customers,
wherever they are

Laila engages customers on their preferred platforms—whether it’s WhatsApp, Instagram, your website, email, or beyond. By meeting them where they are most comfortable, we create seamless, personalised interactions that fit effortlessly into their daily lives.

Instant, personal conversations that feel as natural as chatting with a friend.

Live

Instant, personal conversations that feel as natural as chatting with a friend.

Live

Instant, personal conversations that feel as natural as chatting with a friend.

Live

Website Widget

Engage visitors directly on your site with real-time, on-demand support.

Live

Website Widget

Engage visitors directly on your site with real-time, on-demand support.

Live

Website Widget

Engage visitors directly on your site with real-time, on-demand support.

Live

Instagram

Connect where your brand and customers already interact.

Coming Soon

Instagram

Connect where your brand and customers already interact.

Coming Soon

Instagram

Connect where your brand and customers already interact.

Coming Soon

Messenger

Foster deeper relationships through personalized, casual conversations.

Coming Soon

Messenger

Foster deeper relationships through personalized, casual conversations.

Coming Soon

Messenger

Foster deeper relationships through personalized, casual conversations.

Coming Soon

Phone Call

Maintain the human touch with intelligent, relationship-driven voice interactions.

Coming Soon

Phone Call

Maintain the human touch with intelligent, relationship-driven voice interactions.

Coming Soon

Phone Call

Maintain the human touch with intelligent, relationship-driven voice interactions.

Coming Soon

Provide detailed, thoughtful responses that allow for longer-form, meaningful communication.

Coming Soon

Provide detailed, thoughtful responses that allow for longer-form, meaningful communication.

Coming Soon

Provide detailed, thoughtful responses that allow for longer-form, meaningful communication.

Coming Soon

Action24 - Securing homes, one conversation at a time.

With Laila’s AI-powered support, Action24 customers easily understand and manage their alarm systems with personalised guidance.

From troubleshooting to new leads, Laila ensures seamless service and connects potential customers directly to Action24’s CRM for fast, efficient follow-ups.

Visit Action24

Beauty made effortless with AI-powered booking.

Laila’s intelligent AI helps Sisu clients find the perfect cosmetic treatment, tailored to their needs and schedule.

Seamlessly integrated with Phorest, Laila simplifies the booking process across multiple locations, ensuring each service, provider, and cost is effortlessly managed—driving over half a million in bookings for Sisu’s clinics.